BETBY, the pioneering sportsbook supplier, has expanded its team by appointing Viki Vitanyi as the Head of Client Success, further strengthening its workforce.
With an impressive track record spanning over ten years in the iGaming industry, Vitanyi has held significant roles, including Senior Account Manager at GiG and, most recently, Senior Product Partner at the renowned global company, Entain.
Operating from BETBY’s office in Malta, Vitanyi will assume various responsibilities aimed at enhancing the customer experience. These include devising and executing a comprehensive customer experience strategy, refining the customer journey and fostering stronger client relationships. Additionally, she will explore cutting–edge technologies and innovative approaches to optimize the overall customer experience for BETBY’s clientele.
Chris Nikolopoulos, Chief Commercial Officer at BETBY, said:
Our aim is to attract the most exceptional talent in the industry, propelling us to new levels of achievement, and this is evident in our recent recruitment. Viki brings a wealth of invaluable experience, and we have full confidence that she will be an outstanding asset for BETBY. Her expertise will undoubtedly contribute to our continued success and growth.
Viki Vitanyi, Head of Client Success at BETBY, said:
I am delighted to become a part of BETBY during this exciting phase of the company’s growth. The opportunities to enhance our already outstanding customer management are immense, and I am thrilled to embark on this journey. Being able to contribute to BETBY’s continued success is incredibly exciting, and I look forward to playing my role in shaping an exceptional customer experience.
This appointment represents the latest addition to BETBY’s growing team, complementing the recent hiring of Stefanos Karakidis as the Senior Business Development Manager. These strategic appointments reflect the company’s ongoing commitment to positive expansion and development throughout 2023.