GamCare to report 4.7% increase in helpline calls

  • Friday 20 October, 2023
GamCare to report 4.7% increase in helpline calls

GamCare‘s latest report reveals a significant surge in demand for their services in the last year, with more than 44K calls and online chats recorded, which marks a 4.7% growth compared to last year.

The National Gambling Helpline got over 44,000 calls in 2022–23, the most ever seen when it began, according to their annual report for that year. During the same period, a total of 38,456 treatment sessions were done for about 9000 people with gambling problems. Notably, 70% of those reaching out identified as men, while 30% identified as women, and only 2% identified as transgender.

Margot Daly, Chair of Trustees, mentioned:

As GamCare celebrates its 25th year as an organization, it is truly inspiring to witness the extensive efforts dedicated to aiding individuals affected by gambling-related problems. We have made substantial strides in raising awareness and promoting the availability of support for those in need. Our primary commitment is to diminish the obstacles hindering access to support and to give exceptional solutions that have the potential to transform lives. Our team eagerly anticipates expanding our influence in the upcoming year and persisting in the crucial mission that the third sector undertakes in mitigating gambling-related hazards in the UK.

In accordance with the survey, 87% of those who requested treatment services did so because they had trouble with gambling of their own, while 13% anticipated assistance because they knew another person who had gambling issues.