The Alcohol and Gaming Commission of Ontario (AGCO) has directed Betty Gaming to pay about €80,400 after flaws in its age-verification systems let underage players use its Betty.ca gambling platform.
The regulator discovered that a technical fault realized in November 2025 resulted in nine players below Ontario’s legal gambling age of 19 opening bankrolled accounts, funding them, and gambling. There were 14 additional underage players who successfully registered with the platform but did not make any deposits.
According to AGCO, Betty Gaming did not comply with the gaming regulations of Ontario when it allowed underage players to open accounts and did not carry out the necessary checks on player information before registration. Ontario gambling companies are supposed to check the eligibility of players and make sure that the players enter all account information correctly.
The fine is tied to breaches of the Registrar’s Standards for Gaming, which require companies to block the registration of underage people from creating, logging into, or gambling online. In Ontario, online gambling is allowed for people from the age of 19, except for buying lottery tickets online for those aged 18 and above.
Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO, commented:
The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market. Young people must not be able to create accounts, deposit money, or gamble online. Registered operators are responsible for making sure their systems work before those systems go live. When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario’s regulated market.
