Since its launch in August 2023, more than 28,000 Australians have registered to self-exclude from all licensed online and telephone gaming services through BetStop’s National Self-Exclusion Register.
The initiative, launched by the Australian Communications and Media Authority (ACMA), aims to help people manage their gambling habits and reduce associated harm.
The BetStop register offers a range of self-exclusion options, allowing people to opt out of gaming services for periods ranging from three months to a lifetime. ACMA reported that almost 50% of those who signed up were aged 30 or under, and around 80% were under 40. In addition, around 40% of those who signed up chose to self-exclude permanently, demonstrating a strong commitment to long-term change. Less than 20% of those who registered chose the minimum three-month exclusion period, and more than 14% have since extended or renewed their self-exclusion.
ACMA Chair Nerida O’Loughlin commented on the impact of the register during its first year:
Online gambling can cause significant harm to individuals, their families and friends, so it’s encouraging that so many people have decided to take the step and register to self-exclude.
O’Loughlin highlighted the proactive approach of young Australians, noting their early decisions to limit the role of online gambling in their lives. She also highlighted the importance of support systems, with many registrants having nominated someone to help them through the self-exclusion process. She added that giving up online gambling can be a difficult decision – having someone to support it will be easier to make that decision.
Australians can easily register to self-exclude by visiting BetStop website, where the process typically takes less than five minutes. The ACMA continues to promote BetStop as a tool to minimize harm from online gambling and encourages people to use the service where necessary.